Contact Us
Contact Us
Sales, service or a question about which cooler suits your room — here is where to reach us.
Registered officeAditya Interseas Pvt. Ltd.
Plot No. 154 P, Sector 7, IMT Manesar, Gurugram, Haryana 122050, India
Plot No. 154 P, Sector 7, IMT Manesar, Gurugram, Haryana 122050, India
Sales enquiriesEmail: sales@mitsoni.in
Phone: +91 XXXXX XXXXX
Phone: +91 XXXXX XXXXX
Service & warrantyEmail: sales@mitsoni.in
Please include your order number and product model.
Please include your order number and product model.
Working hoursMonday to Saturday, 10:00 AM – 6:00 PM IST (closed on national holidays)
Which team do you need?
| If you want to… | Do this | Typical response |
|---|---|---|
| Ask which model suits your room | Email us your room size and city, or use the chat on this site | Same working day |
| Check the status of an order | Use Track Order with your order number, or email us | Within 24 working hours |
| Report a damaged or wrong delivery | Email us within 48 hours of delivery with photos and, if possible, the unboxing video | Within 24–48 working hours |
| Raise a warranty or service request | Email us with your invoice, product model and a description of the fault | Within 48 working hours |
| Become a dealer or buy in bulk | Fill the B2B Registration form | Within 2–3 working days |
| Raise a grievance | Write to our Grievance Officer at sales@mitsoni.in | Acknowledged within 48 hours |
Before you write in about a product issue, please keep these ready — it lets us resolve things in one reply instead of four: your order number, the product model (printed on the rating label), the date of purchase, and a short photo or video of the problem.
Common questions we can answer over email
- Which cooler size suits a room of a given area, and whether a cooler will work in your city's humidity.
- Whether a specific model runs on a home inverter.
- Availability of cooling pads, pumps and other spares for your model.
- Delivery timelines and serviceability for your PIN code.
- GST invoicing for business purchases.
Please note: we will never ask you for your full card number, CVV, UPI PIN, net-banking password or any OTP over email, phone or chat. If someone claiming to represent Mitsoni asks for these, do not share them and report it to us at sales@mitsoni.in.
Contact Info
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Address
Aditya Interseas Pvt. Ltd., Plot No. 154 P, Sector 7, IMT Manesar, Gurugram, Haryana 122050
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Sales Enquiry: 1234567890
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Email: sales@mitsoni.in
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Contacts
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Address
Aditya Interseas Pvt. Ltd., Plot No. 154 P, Sector 7, IMT Manesar, Gurugram, Haryana 122050
-
Sales Enquiry: 1234567890
-
Email: sales@mitsoni.in
-
Customer Care(Mon-Sat 10AM-6PM): 9310132226
Email: care@mitsoni.in
